Embedded Files
We are shifting to a new website ❤️
Frequently Asked Questions
Frequently Asked Questions
1. Do you offer custom or personalised items?
1. Do you offer custom or personalised items?
Yes, All our products listed on our website are customizable as per your needs
Yes, All our products listed on our website are customizable as per your needs
2. What is your return policy?
2. What is your return policy?
3. How do I track my order?
3. How do I track my order?
Order tracking is easy with us as we update you on mail and WhatsApp if requested, Lastly you can also login into your "business.viryaretails.com" account from the products page.
Order tracking is easy with us as we update you on mail and WhatsApp if requested, Lastly you can also login into your "business.viryaretails.com" account from the products page.
4. What are your shipping options and costs?
4. What are your shipping options and costs?
We provide FREE shipping of your order and we ship all orders by air
We provide FREE shipping of your order and we ship all orders by air
5. Do you ship internationally?
5. Do you ship internationally?
As of right now Virya Retails is available only in India as we look for opportunities to make International shipping as low as possible but on customer request we can ship Internationally.
As of right now Virya Retails is available only in India as we look for opportunities to make International shipping as low as possible but on customer request we can ship Internationally.
6. What payment methods do you accept?
6. What payment methods do you accept?
You can pay using your Credit Card, Debit Card, UPI and Digital Wallets but we are soon bringing up buy now pay later options
You can pay using your Credit Card, Debit Card, UPI and Digital Wallets but we are soon bringing up buy now pay later options
7. How can I find the right size for me?
7. How can I find the right size for me?
To ensure that you order the size that fits you all our product pages have Size Guide Charts
To ensure that you order the size that fits you all our product pages have Size Guide Charts
8. Can I change or cancel my order?
8. Can I change or cancel my order?
You can make changes to your order before the order processing has been initiated, You may call or contact us on WhatsApp to inform us immediately about your changes, kindly avoid using email for urgent request.
You can make changes to your order before the order processing has been initiated, You may call or contact us on WhatsApp to inform us immediately about your changes, kindly avoid using email for urgent request.
9. How do I care for my clothes?
9. How do I care for my clothes?
To learn how to take care of your clothes please refer to our blog here
To learn how to take care of your clothes please refer to our blog here
10. Do you offer gift cards?
10. Do you offer gift cards?
As of now we do not have gift cards available online but you buy one by contacting us
As of now we do not have gift cards available online but you buy one by contacting us
11. What do I do if I receive a defective or incorrect item?
11. What do I do if I receive a defective or incorrect item?
You can choose to return or get a replacement for the order additionally you may read our return and replacement policy here
You can choose to return or get a replacement for the order additionally you may read our return and replacement policy here
12. Do you give discounts or offers?
12. Do you give discounts or offers?
Yes! We often have many offers to stay updated with the latest products and offers sign up to our email list
Yes! We often have many offers to stay updated with the latest products and offers sign up to our email list
13. Can I return items brought on sale?
13. Can I return items brought on sale?
Items brought on sale usually follow the same return policy, i.e. there is no difference in the return requirements and process for return. Note: the price upon returning would be the price that the product was purchased at.
Items brought on sale usually follow the same return policy, i.e. there is no difference in the return requirements and process for return. Note: the price upon returning would be the price that the product was purchased at.
14. How can I contact costumer service?
14. How can I contact costumer service?
15. Where can I find information about new arrivals and collections?
15. Where can I find information about new arrivals and collections?
We recommend that you sign up for our email list to be one of the first ones to know about new offers, discounts, giveaways, contests and more. Secondly we have a "Coming soon" tab to give you early information about all our upcoming products.
We recommend that you sign up for our email list to be one of the first ones to know about new offers, discounts, giveaways, contests and more. Secondly we have a "Coming soon" tab to give you early information about all our upcoming products.
Have another Question? You can contact our customer support directly
Have another Question? You can contact our customer support directly
Page updated
Google Sites
Report abuse